Driving digital transformation and business evolution. eBusiness | AAA Northeast

Our Mission

Create long-lasting and innovative digital relationships with members, driven by a team of data-led entrepreneurs empowered with a bias for action.

We are a community of member-centric strategists (see also: puzzle enthusiasts), propelled by all things data, digital optimization, and local gastronomy recommendations.

Innovating, collaborating, and celebrating are core to our culture.

Our Team

Technical Innovation & Execution

  • Web Developers: Executing member and business execution of applications and experiences.
  • UI/UX Specialists: Leading conversion rate optimization and personalization to reinforce a member-centric experience led by data on web and email channels.
  • Digital Producers: Focusing on SEO best practices and ADA compliance in page testing and execution.

Business Data Analysis & Partnership

  • Product Owners: Driving insights and analysis on data and trends with data-informed recommendations.
  • Data Analysts: Leading holistic insights and analysis on overall business healtha nd performance..
  • Account Managers: Partnering on digital optimization across a 10-million-member footprint.
  • QA Analysts: Focusing on member-first support and user testing for digital experiences.

Career & Internship Opportunities

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. Check out our open positions below!

2024 Open Internships

  • Personalization & Optimization Intern | As an intern working closely with our E-Business team, your primary responsibility will be to enhance the digital experience for our website visitors through personalized content and optimization strategies. You’ll play a crucial role in ensuring that our website aligns with best practices and provides a unique experience to every user.
  • Email Marketing Intern | As an intern working with our E-Business team, your primary role will be to support the production and launch of email marketing campaigns. You’ll play a crucial part in ensuring that our content aligns with best practices and enhances the digital experience for our members.
  • Digital Producer Intern | As a Digital Producer Intern, you will collaborate with our E-Business team to create and edit digital content and products. Ensuring that the information produced aligns with marketing goals and resonates with our website’s audience. You’ll work across desktop, mobile, and tablet devices, managing content for multiple Clubs.
  • e-Business Analytics Intern | As an E-Business Analytics Intern, you’ll have the opportunity to gain hands-on experience in analyzing data and shaping the digital strategies of our company. You’ll work closely with our E-Business team to optimize processes, enhance user experiences, and drive informed decision-making. If you’re passionate about data, business insights, and digital transformation, this internship is an excellent opportunity for growth.

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Interested in Learning More?

"A digital channel designed by its users with real-time data analysis and response is more likely to meet and exceed satisfaction expectations while achieving superior efficiency and effectiveness."

- Mark Pelletier | Senior Vice President, eBusiness

Our Accolades

  • Recognized by Adobe and Microsoft as key partners in digital transformation.
  • Providence Business News Best Places to Work in Rhode Island
  • The Boston Globe Top Places to Work in Massachusetts
  • Best Companies to Work for in New York
  • NJBIZ Best Places to Work in New Jersey
  • HBJ Best Places to Work in Connecticut
  • Healthiest Employer 100 Workplaces in America
  • Training Magazine Apex Award
  • Providence Business News Leaders and Achievers Award
  • Providence Business News Diversity and Inclusion Award
“I am focused on discipline around getting the right people on the team making sure we have the right technology and making sure business processes are effective and efficient. The member is at the center of everything we do.”

- John Galvin | CEO

Interested in learning more?

Reach out to us to connect!

Mark Pelletier

Senior Vice President, eBusiness

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Erik Karey

Managing Director, Digital Innovation & Development

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Liliana Anderson

Managing Director, Digital Travel & Services

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Shannon Wittwer

Managing Director, Digital Product Management

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Melissa Brancato

Director, Digital Optimization